Our Staff

Our licensed, non-licensed and support staff are dedicated professionals who believe in celebrating the life of a loved one. Their commitment to our community and genuine compassion toward families are but a few of the characteristics that make them outstanding in their chosen professions.

Eric Zadow, Managing Director

Eric has been full time with the Malcolm, Deavitt & Binhammer Funeral Home since August of 2004, obtaining a Funeral Director’s License in 2007, and was appointed Managing Director in April of 2012.  He is a graduate of both Humber College in Toronto and Algonquin College in the Ottawa Valley.  He lives in Laurentian Valley with his wife, Katie and their children; and is a member of St. John’s Lutheran Church in Pembroke.  His spare time is usually spent restoring his old home or old car.

Caitlin Cybulski, Funeral Director

Caitlin, was born and raised in Clinton ON, a small rural community. At a young age she aspired to be a funeral director. To solidify these aspiration’s in her early years of high school,  Caitlin studied and researched the funeral profession and obtained a co-op position at her hometown funeral home. Learning a lot about the business and herself throughout this co-op position she felt called to follow this path in life. She attended the Funeral Services program at Humber College in Toronto. In 2007 she joined the Malcolm, Deavitt & Binhammer family as an intern which lead to her success in graduating her college program and obtaining her Funeral Director’s License in 2008. She is proud to call Pembroke home along with her husband and daughter.

Marie-Josée Lessard, Funeral Director

Marie-Josée is a bilingual Class 1 Funeral Director who obtained her licence in 2020, a graduate of the Funeral Services Program at Humber College in Toronto. Born and raised in Pembroke, Marie-Josée is a graduate of Jeanne-Lajoie French Catholic High School. Marie-Josée feels honoured to serve the famillies within her community and surrounding areas in their time of need.

Marie-Josée, Directrice Funéraire Classe 1. Marie-Josée a graduée du programme des services funéraires  avec le collège Humber de Toronto. Marie-Josée est une graduée de l’école catholique secondaire Jeanne-Lajoie à Pembroke. Elle est très fière de ses accomplissements et de joindre l'équipe de Malcolm, Deavitt & Binhammer et heureuse de pouvoir servir et vivre dans la communauté  qu’elle a  toujours appelée chez-elle.

Lana Kretchman, Office Administrator

Lana was raised in Pembroke and moved to Toronto at the age of nineteen where she completed a two year college program. Lana joined the Malcolm, Deavitt and Binhammer staff in April 2012 bringing with her 15 years experience in office administration and customer service.  She met her husband Paul in Toronto and in 1998 they returned to Pembroke with their two children Brad and Vanessa. Lana has been a member of St. John’s Lutheran Church in Pembroke for most of her life. Together with their family Lana & Paul enjoy camping and spending time in the outdoors.

Ron Lemke, Funeral Director's Assistant

Ron was a barber in Pembroke in the late 50’ and 60’s before becoming ‘Ron the Barber’ at CFB Petawawa for 33 years.  During his years on the base, Ron received many awards and commendations from Base Commanders and Company COs.  Ron retired in 2001 and joined the staff of Malcolm, Deavitt & Binhammer in 2004 as a Director’s Assistant.  He and his wife Ann have been married for over 50 years and have two children and four grandchildren, all living in Western Canada.  Ron is also an active member of the Pembroke Pentecostal Tabernacle.

Beth Loback, Receptionist

Beth was born and raised in Pembroke, just a few blocks from the funeral home.  She and her husband Myron run a small glass business in the city.  Her three grown children and four grandchildren keep her busy.  She enjoys photography and spending time searching our beautiful landscape in Renfrew County.

Gail Saar, Hairdresser

Gail grew up in the countryside of Pembroke and is a graduate of Kemptville College and the Marvel Hairstylist Course.  Gail took over the hairdressing at Malcolm, Deavitt & Binhammer in the early 1980s from her mother, Eva, who was hairdresser here for many years prior.  Gail now works in private homes, as well as at Heritage Manor Salon alongside one of her three daughters, Alison – also a Marvel graduate – who also has her own salon and occasionally fills in for us as the third generation hairstylist at Malcolm, Deavitt & Binhammer.